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FAQ

Frequently Asked Questions

Air conditioners run better when they receive semi-annual maintenance. Maintenance should be done in the spring and again in the fall. This will help your unit last longer.

There are a few simple routines that you can follow to help ensure that your system runs smoothly.
1) Check the air filter or coil in your until every 3 –4 weeks. A dirty filter will strain your system.
2) Keep your outdoor unit free of debris.
3) Clean drains.

For more information regarding air conditioning repairs, please contact one of our maintenance associates.

Humidity is a problem in many areas. The best way to control excessive humidity is to have a system that runs longer at lower speeds.

Variable-speed air-handling equipment runs at very low speeds, which keeps the air circulating against the cooling coil and removes much more moisture than conventional systems. At these low speeds, the variable-speed motor also uses much less electricity than conventional motors.

Our variable speed 18 SEER outdoor air conditioning unit will operate at a low speed, removing more moisture and allowing greater comfort than a single-stage air conditioning unit.

Our variable-speed indoor blower units also have Comfort-R™ Enhanced Mode that runs a very cold coil and enables the blower to slowly ramp up and down. This will wring-out extra moisture from the indoor air.

The federal government requires all air conditioning and heating equipment to be rated for efficiency. The higher the rating, the more efficient the model.

Gas furnaces are rated for AFUE (Annual Fuel Utilization Efficiency). This defines the amount of heat used to warm your home from the burned fuel. A 90% furnace will use 90% of the available heat to heat your home. 10% of the heat is vented outdoors. Many older gas furnaces are only 60% efficient. The other 40% is vented outdoors. You can see that a new high-efficiency furnace will require much less fuel to heat your home.

For air conditioning, the rating is SEER (Seasonal Energy Efficiency Ratio). This rating is based on general design criteria such as the compressor and outdoor coil. SEER ratings are for comparison purposes only, so that homeowners will know how they can compare different brands of products with similar efficiency ratings. The rating for the outdoor unit will reference a general efficiency range, such as 14 SEER. The actual efficiency rating for a specific system will depend on the combination of the outdoor unit and the indoor coil. These ratings are available from your dealer and the Air-Conditioning and Refrigeration Institute’s Energy Guide. A variable-speed indoor blower unit will increase the efficiency rating of the system, as well.

Heat pumps are rated by SEER for cooling efficiency and by HSPF (Heating Seasonal Performance Factor) for heating efficiency. As with other ratings, the higher the HSPF, the less energy it will take to warm your home.

All of these ratings can be compared by asking your local independent American Standard dealer or utility provider.

SEER means Seasonal Energy Efficiency Ratio. Like its “mpg” counterpart in the automotive industry, the SEER gives an indication of the performance efficiency of the system. The higher the SEER, the more efficient the unit will be. And, the more efficient the unit, the lower the operating costs.

Experts at the American Standard Home Comfort Institute say that by purchasing a system with a high SEER, you’ll use less energy to cool your house, resulting in lower electric bills. In many cases, these savings are enough to partially or fully offset the cost of the new equipment within a few years.

 

Replacing your home’s heating and air conditioning system is a major decision. You have to think more than just about the initial purchase price and factor in how much your system is going to cost to operate and maintain year in and year out. Remember that the higher the efficiency rating, the greater the energy savings. The right Trane matched system can give you better comfort at reduced operating costs

Every homeowner’s needs are different. And, for every need, there are many different products, product applications and installation practices available to meet those needs. In general, the installed price of a new system is influenced by the following:

  • Home construction
  • Where you are
  • Interior ductwork
  • Energy savings

Increased efficiency, reliability, and control of your home’s indoor environment are the main reasons for choosing a new American Standard heating and air conditioning system. Our split system air conditioning units and heat pumps all have fully louvered panels to protect the outdoor coil from damage, as well as powder paint finishes and weather-resistant screws. We are the only manufacturer to offer all-aluminum outdoor coils, the patented Spine Fin™ coil. Our Spine Fin outdoor coils provide greater heat-transfer capabilities, thus resulting in higher efficiencies and greater resistance to corrosion than traditional copper/aluminum coils. Our Platinum 20 model is among the highest SEER ratings (cooling efficiency) systems in the industry.

American Standard’s gas furnaces feature self-diagnostic controls, a heavy steel 40″-high, insulated cabinet, hot surface igniter, multi-port in-shot burners, one-piece heat exchangers with no welds, durable pre-painted finish, and some of the highest efficiencies in the industry, making Trane an obvious choice.

We are also the variable-speed airflow experts. Our variable-speed furnaces and air handlers can do things other manufacturer’s products can’t, such as superb humidity control with Comfort-R Enhanced Mode. This feature allows the coil to get cold faster and the furnace blower to slowly ramp up and down, or to operate at 50 percent of cooling speed in the FAN ON position. This provides greater air circulation and filtration, even temperature distribution, humidity control, and quiet performance. Variable-speed motors are the most efficient motors as well, increasing the overall efficiency of your heating and air conditioning system.

And when it comes to cleaner air, our revolutionary American Standard CleanEffects is the industry’s most effective whole-home air filtration system, capable of removing up to 99.98% of the allergens and harmful particles from your family’s air.

This is a American Standard dealer of the highest standing who is committed to the best in every aspect of his business, from installation and service, to customer satisfaction and employee training. Many also have NATE (North American Technician Excellence) certified technicians.

Not every dealer qualifies as a American Standard Customer Care dealer. Each year, independent dealers qualify for Customer Care status by meeting American Standard’s stringent standards and demonstrating a commitment to customer satisfaction and continuing education.

By looking for the mark of a American Standard Customer Care dealer, you know you’ll be working with a proven dealer the best of the best.

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What Our Customers Say About Us

"Quick response time and diagnosis. The tech was friendly and professional. He also had the needed part on the truck with him. He made quick work of the repair and we had our heat back on in less than two hours!"

Nick Cantrell

"We’ve used this company twice, and one of those times was on the Fourth of July. Couldn’t believe they came to help us out on a holiday. This second service call was responded to immediately as well. Highly recommend Island Air!"

Rebecca Moyer

"Been in the real estate business for 30 years - Island Air has always over-delivered in all aspects, both new construction, replacement of systems, service of systems, and warranty work. I would highly recommend."

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"We have used Island Air since we moved to the Gulf Coast 5 years ago. They do great work. I highly recommend the annual service package."

Britt Jacks

“I was very pleased with the service and professional manner in which the installation was handled. I was amazed at how clean they left my home. Overall this was a pleasant experience.”

Martha Becker

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